ADG Promotional Products | Order Processing

Order Processing


service@adgpromo.com



Credit Terms:

Net 30 days. First time Customers required to pre-pay pending credit approval. Late charge of $25.00(Z) will apply for balances carried past 31 days. Returned checks will be billed $25.00(Z). Custom Orders and $1,000+ may require 50% down payment


Production:

  • Stock Items: 5-7 business days
  • Custom Items: Approximately 6-8 weeks (Deerfield Collection: 10 days) from final approval of artwork and order details

Complete Order Includes:

  • Item #
  • Color
  • Quantity
  • Imprint Color
  • Artwork
  • Any Special Instructions
  • Credit approved or pre-payment plan determined
  • Ship date/In-hands date





Rush Service:

  • Saratoga Laser Engraved Pens ship in 48 hours at no extra charge
  • Available upon request with approval
  • Complete order and production ready artwork must arrive by noon CST for next day ship
  • Catalog quantities only
  • Order will ship UPS "Best Way" based on in-hands date
  • Additional $40.00(Z) service and handling charge will apply


Returns:

Requires prior authorization from Account Coordinator. No Returns accepted 30 days after shipment


Cancellations:

Requires prior authorization from Account Coordinator. Distributor will be invoiced for all costs incurred prior to cancellation


Future Dated Shipments:

Must be requested at time of ordering. Shipped and invoiced approximately first of month from August-December


Over-runs/Under-runs:

Orders are subject to 5% over/under allowance with maximum of 25. All orders will be billed accordingly


Combined Order Pricing:

Order more than one product at a time and receive Combined Order Pricing for each respective item. Imprint copy must be the same on all products


Example:

  • Order 250 Coffee Mugs & 250 Stainless Steel Bottles with same imprint
  • Receive 500 quantity price for each item


Exact Quantities:

$20.00(Z) charge will apply


Less Than Minimums:

Deerfield only. One half of first column. See individual product details

Special Quotations:

Orders include unique packaging, non-catalog items or orders calling for quantities higher than shown in catalog will require a special quote. Quantity, in-hands requirements, inventory availability and imprint specifications will be addressed at time of quote


Catalog Changes:

Product sizes, capacities, weights and other specifications including prices are subject to change without notice


Product Regulatory Compliance:

ADG Promotional Products Business-to-Business product offerings do not include children's products or toys as specified within the Consumer Products Safety Improvement Act (CPSIA) of 2008


(Listed in U.S. Dollars)

Product:

Each item includes one location imprint with one standard color or laser engraving


Coded Pricing:

  • Saratoga Pens/Windmill Planners - Pricing "A" Level
  • AdImages Drinkware/Arlington Keepsakes/Deerfield Collection - Pricing "C" Level
  • Clearance items - Pricing "C" Level


Blank Stock Items:

(no printing): Use next quantity pricing


High Definition Imprint

Definition:

Photo quality printing of any design using process inks (black, cyan, magenta, yellow)

HDI Base Design Order:

Any 4-Color order without personalization or changes to base design

Base Design Set-Up:

$40(G); Applies to any standard order

Personalization:

Variable data (logo, photo, name, theme, etc) changing from unit to unit in constant location on base design

Personalization Charge:

$1.25(G); Per piece variable data charge applies to each product

Non-Standard HDI:

Orders with multiple base designs, drop shipments, and/or varying personalization locations. Additional Set-Up charges may apply. Please call Customer Service for quote

Take Advantage

4 of our best services for 1 advantage fee!

1 Multiple Product Order • 1 Service Advantage Fee: $25(G)

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